A structured approach, working closely with our clients


Our personalized attention to our clients’ needs and our effectiveness in meeting the requirements of the public transport and postal sectors have allowed us to build a reputation for excellence.

Transparent communication

Communicating regularly and with integrity throughout project implementation

Performance and quality

Ensuring the algorithms' performance and the software's quality at every upgrade or module addition

Data security

Protecting data integrity with comprehensive security processes

Effective collaboration

Involving public transport and postal industry experts in implementing the software

Our software-delivery methodology

Working together, we deploy the software solution in a structured manner, adapting to your context and identifying the success factors at every stage of project delivery.

1


Planning

 

  • Business-process analysis

  • Information gathering

  • Designing solutions


2


Implementation

 

  • Training

  • Configuration

  • Tests (automated, factory, integration, unit acceptance)

3


Support

 

  • Deployment assistance

  • Documentation and online help

  • Technical and functional support


Our value-added services

Continuous training

Users of our software solutions are trained by GIRO experts in our offices or at your location. Training is customized to your needs and uses your own data. To better equip you, we also provide user guides and procedures adapted to your operating context.

Service desk

Our qualified, passionate technological consultants give you customized, transparent support throughout the implementation process. Their dedication and flexibility enable them to provide support that is adapted to your needs and experience, to ensure the success of your project.

Expert services

A dedicated team of experts can work alongside you to conduct testing, implement an innovative idea or solve a problem specific to your context. They will advise you so that you can make the best decisions for your situation.

HASTUS User group meetings

At these meetings, GIRO’s experts present training sessions to help users improve their technical HASTUS skills. Participants from public transport organizations and research institutes also give an overview of daily challenges and industry trends.

Questions?

Let’s talk about it!