High-quality service starts with planning – especially in challenging times. Hear from agencies like yours how they’ve used NetPlan to their advantage for long-term network adjustments or to meet recent challenges. And GIRO’s experts will lead you through various ways that NetPlan helps you make the right plans and put them into practice.


Evaluating Pittsburgh’s BRT and redesigning Cincinnati’s network with NetPlan

Thursday, September 29 | 9:0010:15 AM

As a planner, scheduler, IT expert or dispatcher, you might be wondering about NetPlan: is it as great as we say it is?

Come see for yourself!

The first part of the session will focus on Pittsburgh Regional Transit’s upcoming BRT project, which aims to provide higher-quality, reliable transit service between the region’s two major employment centers – Downtown Pittsburgh and Oakland – and the residential communities to the east.

We’ll show you how to evaluate the current network – as well as the proposed network changes related to the implementation of the BRT – directly in NetPlan, and how to create an engaging presentation to share the results using maps, graphs and other fun visuals.

In the second part of the session, Madison Jeffries, Kara Doersam and Nathan Kemphues of SORTA in Cincinnati will show you how they used NetPlan to design Phase 2 of “Reinventing Metro”, a region-wide network redesign, and follow on from the great success of Phase 1, which added seven routes that operate 24/7 for the first time in the region’s history.

Phillip St. Pierre
Director, Transit Scheduling – Pittsburgh Regional Transit

Kara Doersam

Planning Analyst – SORTA Cincinnati Metro

Madison Jeffries

Service Planner – SORTA Cincinnati Metro

Nathan Kemphues

Scheduler – SORTA Cincinnati Metro

Flavie Gagnon

Product Manager

Timothy Spurr

Product Owner


Beyond Title 6: How KCM’s planners strive towards equity

Thursday, September 29 | 10:45–11:45 AM

In the USA, the equity impact of proposed changes has been calculated in a standardized way for years, mostly for Title 6 (federal funding) purposes. Often based on quantifying trips and service-hours per census tract, this method has many shortcomings. At King County Metro (KCM) in Seattle, planners have been adding new and improved methods for measuring equity, based not only on coverage metrics, but also on travel times and access to jobs, community assets and frequent service.

In this session, Ryan Miller will show you how KCM’s planners are combining community outreach with data-based measures to strive towards equity when evaluating network changes, and how they share results of these studies with stakeholders using maps and other simple visuals.

You’ll also see how you can produce some of these metrics directly in HASTUS, or easily export the required data to make maps or additional visuals in other software.

The session will end with an open discussion.

Ryan Miller
Transportation Planner – Service Planning – King County Department of Transportation/Metro

Flavie Gagnon

Product Manager

Julie Roy

Business Analyst


Transitioning from planning to scheduling

Thursday, September 29 | 1:15–2:15 PM

How do you transition from planning to scheduling? What level of detail do planners go into when designing a project? How do they evaluate costs? How do they pass their work on to schedulers when the project is approved and must be put in production?

Whether you use NetPlan or other tools, we (and your fellow HASTUS users) would love to hear how all this works in your agency, or how it is coordinated between the authority and the operators. Listen to presentations from other users and join in by sharing your own tips and challenges.

Maiken Krogdal Larsen
Project Manager – Movia

Aziz Boubguel

Account Manager

Jean-Raymond Simard
Business Analyst

NetPlan in action: agencies share their experiences

Thursday, September 29 | 2:30–3:30 PM

Find out from agencies like yours what they've been doing with NetPlan. Learn from real-life examples how NetPlan can help achieve your goals, from everyday planning work to designing, evaluating and optimizing different network scenarios.

Hugo Benaich
Manager – Service Planning – STIB

Ryan Miller
Transportation Planner – Service Planning – King County Department of Transportation/Metro

Marc-Olivier Thibault
Transit Planning Advisor – exo

Julie Roy

Business Analyst


How to evaluate and communicate the impacts of a project on riders

Friday, September 30 | 9:15–10:15 AM

Discover how, based on an origin-destination matrix, you can compare passengers' journeys on the current and planned networks to evaluate and communicate how the proposed changes will affect them.

This session will start with an overview of the analytical tools available in NetPlan to assess the impact of service adjustments on the passenger experience.

Next, Nick Keeling from SORTA (Cincinnati) will present how SORTA used NetPlan’s customer-impact simulator to compare planned scenarios and communicate the expected impacts on riders.

Finally, Marc-Olivier Thibault from exo (Montréal), will show some examples of how to use NetPlan to communicate the results of planning studies to various stakeholders, such as elected officials or the public.

Nicholas Keeling
Short Range Service Planner – SORTA Cincinnati Metro

Marc-Olivier Thibault
Transit Planning Advisor – exo

Aziz Boubguel

Account Manager

Timothy Spurr

Product Owner

Other sessions you might find interesting


Poor on-time performance: where is my problem?

Thursday, September 29 | 3:45–4:45 PM

When you see poor on-time performance on a route, are you tempted to go straight to ATP to review your run times? Poorly defined run times might not be the problem. We'll start the session by showing you different tools – including dashboards, Rider and ATP – that you can use to get a better understanding of your reliability issues and zero-in on solutions. You’ll also learn how HASTUS uses AI and historical data available in ATP to help you evaluate and improve your vehicle schedules to promote on-time performance.

Next, Jacob Brunswick, from the City of Phoenix, will demonstrate how ATP can be used to reduce vehicle waiting times at timing points.

Michel Courval, from CSched, will then present tips for the optimal use of HASTUS’ run-time smoothing feature.

The last part of the session will be a discussion on how ATP can be used to improve the passenger experience as well as the working conditions of drivers.

Jacob Brunswick
Planner III – Valley Metro/City of Phoenix
Michel Courval
CEO – CSched
Simon Fortier

Account Manager

Timothy Spurr

Product Owner



Wednesday, September 28 | 1:30–2:30 PM

Roadworks seem to pop up everywhere, with serious impacts on your planned bus service – and customer satisfaction. With a testimonial from Copenhagen-based Movia Trafik and input from our experts, learn how customers, drivers, potential sub contractors, and external systems can benefit with precise, up-to-date detour information and analytics from HASTUS.

Poul Bayer
Head of Scheduling – Movia

Simon Fortier

Account Manager

Damien Lescal
Team Lead – Projects

Combining your OIG and Excel skills to create insightful reports

Friday, September 30 | 10:45 AM–12:00 PM

Learn to generate rich and insightful reports with a minimum of effort when you leverage your OIG and Excel skills to export data. We'll include real-life examples In this instructive session.

John Babcock
Schedule Coordinator

Charles Brocchiero
Software Analyst


Program session names, descriptions and schedule are preliminary. More details to come.

Explore the full program