GIRO/ACCES is a proven, flexible solution for paratransit and other demand-responsive transport services .
Agencies providing between 500 and 12,000 trips per day use the software to manage:
- Customer registration
- Eligibility process (ADA, etc.)
- Trip booking
- Trip scheduling
- Service delivery
- Customer information
Customers can book trips on line or by calling to speak to an agent. Booking confirmation and pickup time-window are provided immediately.
Seamless service delivery
GIRO/ACCES lets dispatchers continuously monitor and control run assignments and activities. Real-time interfaces with on-board computers transmit the latest run data and any changes, as well as tracking vehicle location and route progress.
The software offers the following optimization capabilities:
- Real-time optimization of vehicle runs takes the latest information into account, including cancellations, added trips and on-route delays
- Scheduling and routing optimizers leverage real-time connections, producing itineraries that help control operating costs
- Optimization is self-regulated, e.g. automatically removing vehicles with a lost MDT signal until their signal is recovered
The software can also perform dynamic generation and assignment of runs to taxi providers, based on vehicle availability and budget restrictions.
GIRO/ACCES ensures the best utilization of available capacity, reducing costs while maximizing the ability to accommodate last-minute demand.
Up-to-date customer information
Real-time service notifications, including vehicle arrival and service status notifications, can be delivered to customers via Web, SMS, and Interactive Voice Response (IVR) systems.