October 2010 – GIRO’s 12th International HASTUS User Group was a tremendous success, attracting 165 attendees from 66 transit clients in 11 countries. Held September 29 to October 1 in Montréal, the User Group educated public transit clients on the HASTUS 2011 software solution and how to use specific tools and new features to optimize service and operations.
The Société de transport de Montréal (STM) provided an overview of the agency and its improved performance, as well as presented a new branding campaign focused on the environment. The STM also organized a technical visit to a new control center established as part of a Bus Rapid Transit pilot project and generously provided conferences passes and transportation to all delegates.
The Société de transport de Laval (STL) gave a presentation on its recent project to implement a real-time passenger information system (PIS), which has improved both performance and customer satisfaction. The STL also hosted a visit to its control center as part of the activities available to User Group attendees.
Consulting firm Centigo presented a case study on MTR Stockholm’s successful fast-track installation of HASTUS in 2009, when the company took over responsibility for operating Stockholm’s underground metro system.
GIRO would like to thank the aforementioned guests for their excellent presentations, as well as all delegates who participated in this year’s event. As always, client interest and feedback contributes greatly to the success of the company’s HASTUS User Groups.
“Real-life case studies and examples were very good... adds a great deal to the understanding of the theory.” (Nelson/Nygaard, USA)
"If I can attend only one conference every two years, this is the one I will choose!” (TriMet, USA)
GIRO holds the International HASTUS User Group every two years and organizes various regional HASTUS User Groups in alternating years. For more information please visit our website or contact us at hastus@giro.ca
