GIRO Inc. specializes in scheduling and routing software applications, as well as the related tasks of passenger information & relations and management of daily operations. Our products feature advanced Operations Research optimization techniques, to generate substantial time and cost savings for our customers, in addition to improving the quality of service they provide in turn to their own customers.
Based in Montréal, Canada, GIRO's serves customers in Europe, North and South America, Australia, and Asia. Organizations utilizing our software include transit companies, postal authorities, local governments, and utilities.
Our mission reads as follows: “Provide our worldwide clientele with superior software and services, for public transport (service planning, operations management, and passenger information), as well as for postal services and similar operations, and distinguish ourselves by leveraging the most advanced optimization technology.”
More specifically, our mission translates into the following corporate objectives:
Our products:
- Offer high-end products for our main business sectors: public transit and postal operations.
- Ensure the constant evolution of our standard products, with the objective of minimizing the cost of site specific developments for individual customers.
- Maintain the industry-leading status of our optimization tools, in terms of the quality of the solutions, as well as ease of use in varied operating contexts.
Our customers:
- Ensure a high level of customer satisfaction: each customer should be able to serve as a reference to others.
- Maintain the excellence of our customer service: this continues to contribute significantly to GIRO’s reputation.
- Establish long-term collaborations with our customers.
Our employees:
- Provide our employees the opportunity to become recognized experts in their specific field (software development, software implementation, customer service, etc.).
- Offer our employees a working environment that encourages loyalty and commitment.
- Provide the required training to our staff to allow the use of new technologies as part of our software and delivery efforts.
Our company:
- Achieve world-leading status in our target markets.
- Maintain a healthy long-term financial situation to guarantee a high level of research and development work.
- Target sustained but controlled growth.